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Range of Services
Reimbursement Support Services
Strategic Reimbursement Analyses

Reimbursement Support Services
Reimbursement Support Hotlines
Patient Assistance Programs
Strategic Reimbursement Analyses
Market Assessments
Product Coverage Introductions
Payer Advocacy
Code Applications/Pricing Changes
Legislative and Policy Monitoring
Advisory Board and Focus Group Development
Reimbursement Training & Educational Support
Qualitative Reimbursement Research
Pricing Research Services
Commercialization Support Services
Meeting & Program Support Services
Delivering the Gold Standard
in Patient Support Services

In today’s ever-changing and complex healthcare environment, pharmaceutical manufacturers are increasingly challenged to develop more effective and efficient patient support programs that best meet the needs of patients and healthcare providers. Palomino-Protocol Patient Support Solutions offer customized, cost-effective patient support solutions that eliminate patient access barriers and address the array of reimbursement challenges evolving in the marketplace.

Our Experience
  • Trusted leader in pharmaceutical reimbursement and pricing strategy
  • Experts in integrated product support program design
  • Extensive track record of successfully launching many new biopharmaceutical products
  • 35-year industry leader in providing contact management services to Fortune 1000 companies
  • Proven ability to successfully manage high-volume support programs with high-touch, personal care

Our Solutions and Services
Palomino-Protocol Patient Support Solutions combine the most advanced multi-channel contact center system technologies with the highest level of proven reimbursement expertise to offer flexible and customized patient support solutions that help pharmaceutical manufacturers achieve their business objectives. We have the experience and ability to provide pharmaceutical organizations with effective, efficient and interactive reimbursement support programs that increase access to therapy for patients, while also decreasing support costs for the manufacturer.

Services Offered:
Reimbursement Support Hotline
  • Insurance Benefit Verification
  • Prior Authorization Assistance
  • Coding & Billing Support
  • Claims & Appeal Support
  • Payer Policy Verification & Monitoring
Patient Assistance Programs
  • Program Design
    & Administration
  • Alternative Funding Searches
  • Expanded Access Programs
  • Clinical Trial Transition
  • Co-Pay Assistance Services

Contact us to learn more about Palomino-Protocol Patient Support Solutions: (919) 455-0976